Dedicated to Service
At AEP, we understand and appreciate the vital role we play in delivering power to people across the country every day. Our vision and core principles are not just words; they serve as the guideposts for our company as we strive to meet our customers' expectations.
Our Mission
Put the customer first
Our Vision
Improving customers' lives with reliable, affordable power
Our Core Principles
Customer Service
- Industry-best customer experience
Employee Commitment
- Safe & secure workplace
- Engaged, trained & developed employees
Regulatory & Legislative Integrity
- Balanced regulatory outcomes
- Trusted industry leadership
Environmental Respect
- Creative sustainable solutions
Operational Excellence
- World-class asset performance
Financial Strength
- Strong financial discipline
Building A Brighter Future
We're one of the largest electric companies in the country, powering millions of homes and businesses daily. Our customers depend on us to provide reliable energy, and we're committed to going above and beyond their expectations to create an energy future we can all be proud of. We're passionate about our customers and communities, and to doing everything in our power to develop innovative and clean energy solutions for a changing world.
We're committed to supporting economic development and making smart infrastructure investments that power our communities and improve lives by attracting high-quality jobs, encouraging capital investment, and stimulating local economies.
Build with AEP
We're delivering long-term sustainable growth for our company and the communities we serve.