B2B & Suppliers

Conducting Business the Right Way

AEP values its relationships with our suppliers, energy providers, and other organizations looking to do business with us. See the document below for expectations on how we do business.

Supplier Code of Conduct

Existing Suppliers

Need to update information or have a question? We're here for you.

Ask About Invoicing

If you have a question about an open invoice, outstanding payment, or need to submit a W-9, start here.

Update Your Banking Information

Need to make a change to your company banking information? No problem. We'll walk you through the steps.

Supplier Questions

Have a question about doing business with us not related to registration or payment? Feel free to ask.

CAA Inquiries

If you have a question or issue with CAA, start here to get assistance.

Getting the Job Done

Products for Sale

Documents and Standards

Third Party Authorization

Business account holders can give 3rd parties authorization to access their energy usage information.

3rd–Party Authorization for Business Accounts

Warranty Terms

AEP has established minimum requirements for Transmission and Distribution material and equipment warranties.

Transmission and Distribution Material and Equipment Warranty Terms

Memorandum of Insurance

Find evidence and certificates of insurance coverage, including liability, property, and marine insurance.

Meter Barcodes

Our meter barcode system has become an industry standard. Learn the key to the code.