Culture

A Rewarding and Inclusive Workplace

At AEP, we strive to create an environment where our employees feel included. It is important that our employees feel like a team and not just co-workers, so we have several Employee Resource Groups (ERGs) available for employees to join and connect with others.

Working at AEP is more than just a job, it is a place to build a career. The culture, atmosphere and morale are a few reasons why our employee retention rate was 93% in 2023.

“From a training and development perspective, we have the tools, knowledge and each other to make us better as a team.”

Ron Rosson, Tulsa Meter Electrician

Ways of Working at AEP

These mindsets and behaviors reflect how we support one another and succeed as a team. They’re the habits that help us win.

Be Customer Focused

• Put yourself in your customer's shoes
• Know your customer
• Respond to customer needs quickly

Get Stuff Done

• Measure success by impact, not effort
• Act with urgency
• Make things better

Be an Owner

• Manage the details
• Set high standards
• Be accountable

Be a Team Player

• Collaborate and share
• Get to "yes"
• Be open to diverse perspectives

Inclusion & Belonging

A culture of inclusion creates understanding, sparks innovation and allows us to better serve our customers.

Read More

Involved in Our Community

We aim to support and play an active, positive role in the communities where we live and work.

Our Involvement