Customer Assistance
If you need help with bills, payment assistance, electrical service, business service or need to speak with a customer service representative, expand a section below to see how to get assistance.
Investor Relations Support
We're ready to field questions from institutional investors and analysts or answer questions about buying or managing AEP stock.
AEP Retiree Assistance
Employees and retirees with questions about retirement benefits should contact the HR Service center at 888-237-2363 .
Donation Eligibility
We believe actively supporting communities is foundational to powering a brighter future. If you are looking for assistance for your community, see if you qualify, and learn how to apply for funding.
Education Grants
We have grant programs specifically for students and educators. Learn more about how we help address challenges of the future.
Employment Verification
Employers looking to verify former employment status should complete the verification form using code 14324.
Job Applicant Assistance
Get information about creating a job profile, applying for jobs or resolving technical issues with your job profile.
Supplier & Vendor Support
Suppliers can contact us about the status of an invoice, banking changes, CAA inquiries, or send a general question to AEP's Supply Chain Solutions Center.
Send Us an Email
AEP Corporate Headquarters
1 Riverside Plaza
Columbus, Ohio 43215
614-716-1000