F EATURED S TORIES

Quite often there’s nothing louder than the quiet inner voice that compels one to break routine. Rosie Palacios clearly heard it on an ordinary drive to the Lon Hill Service Center in Corpus Christi, and followed her instincts. And just the simple act of turning this way instead of that way, a zig instead of a zag, brought a cold, frightened little boy back to his family and gives us a great example of how American Electric Power employees weave Mutual Care into every aspect of their lives.

Marshall Ison, a Kentucky Power line servicer based in Whitesburg, helped two women in need recently while working in the field.

Too often children go without winter coats to keep them warm during the coldest months. That’s why AEP Ohio teamed up with local organizations in Columbus and Chillicothe to help provide hundreds of winter coats to children in need.

Four-year-old Liam Chavez made no effort to contain his excitement as they entered. “Oh my gosh,” he bellowed. Then, the only sound in the room were his mother’s low sounds of joy as the family of four joined in a group hug

AEP volunteers go out in force during December to meet community needs.

More than 30 I&M and AEP Transmission employees pitched in to help light up the holidays in Muncie, Ind.

American Electric Power Company employees showed up in full force, volunteering in communities across 11 states throughout October.  Working through AEP’s Making a Difference grant program, employees showed that small acts add up to widespread impact for critical needs in education, food and shelter, safety, health and animal welfare.

One by one, AEP Texas employees rolled up tortillas with ground beef and cheese and placed them in a large pan. The final product produced more than 150 enchiladas cooked by AEP Texas employees at the Ronald McDonald House of Corpus Christi to feed the families temporarily living in the facility.

They painted the Broken Arrow Museum, a community recycling center, playgrounds, a senior citizens center, picnic pavillions and more. They painted in Tulsa, McAlester, Ketchum and Chouteau, in Anadarko and Clinton.

Like countless Americans who have served their country in the military, Hector Lugo’s motivation to enlist was fueled by a sense of duty to the United States.